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Status Future consideration
Categories Skillable TMS
Created by Cat Carter
Created on Aug 24, 2022

Validate email address when creating an account in the TMS

Is it possible to add a second field to validate the email address when learners sign up for a new account in the same way that the password field is validated?

Who would most benefit from this idea? LMS Administrators or LMS Learners
What is the problem you are trying to solve?

Now that the learner email address is being used as the username we get a lot less queries about password resets. But we're still getting some queries of "I can't sign in and I haven't received a password reset email" and the cause is always the learner mistyping their email address when they sign up for an account. The only workaround we have for that situation at the moment is to create a new account with the correct email address and then merge the account with the incorrect address into the account with the correct email address.

    Dec 5, 2023

    Thanks for taking a minute to send along this suggestion! Our Product Group has given this an initial review and assigned this a status of "Future Consideration." This status mean this Idea is not yet on our roadmap, but will be part of our normal prioritization processes.

    If you have additional context or would like to generate more demand, feel free to edit your original post, add a comment, and/or invite your peers to upvote your Idea.

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    Eric Grau
    Sep 13, 2022

    Thank you for this idea. Moving this idea forward into Future Consideration.