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Status Already exists
Categories Skillable TMS
Created by Christine Grauer
Created on Apr 12, 2022

Subscription Expiry Dates Configurable by Admins

The expiry on subscriptions should be configurable by TMS admins.

Who would most benefit from this idea? LMS Administrators or LMS Learners
What is the problem you are trying to solve?

Users are getting locked out of their labs and there's no easy way for us to get them access again because the expiry field is not configurable for admins!

    Jun 23, 2022

    Christine, there is a configurable option that can be enabled at the organization level to adjust this date. Connecting with our Operations team to grant this to your Organization.

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  • Admin
    Eric Grau
    Apr 26, 2022

    Thank you Christine for the update. We will continue looking into this idea and possible future options that can address this.

  • Christine Grauer
    Apr 21, 2022

    Hi Eric,

    It was both. Existing and new users were blocked by the setting.


  • Admin
    Eric Grau
    Apr 19, 2022

    Christine, Thank you for your idea. Trying to clarify the workflow here and the issue that you are experiencing.

    When a subscription is assigned to a user there is a default expiry date of one year automatically set for the assignment.


    Are the users that were being blocked out, existing users that were limited by this setting or new users?